MonaNiko.com
Welcome to MonaNiko.com, your premier destination for exquisite art pieces and creative expressions. This Shopping Policy outlines the terms and conditions that govern your shopping experience on our e-commerce art gallery website. By shopping with us, you agree to adhere to the policies and guidelines presented below.
1. Product Information:
We strive to provide accurate and detailed product information, including images and descriptions, to help you make informed purchase decisions. However, please note that colors and details may vary slightly due to differences in screen displays and artistic variations.
2. Ordering Process:
- To place an order, add your chosen items to the cart and proceed to the checkout page.
- Review your order details, including quantities, sizes, and shipping information, before confirming the order.
- After placing an order, you will receive an order confirmation email with your order number, details, and payment information.
3. Pricing and Payment:
- All prices are displayed in your preferred currency and include any applicable taxes, unless stated otherwise.
- We accept various payment methods, including credit/debit cards and electronic wallets, through secure payment gateways.
4. Shipping:
- We offer worldwide shipping. Shipping costs vary based on your location and the chosen shipping method.
- Delivery times may vary due to factors such as your location, customs clearance, and the selected shipping option.
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
5. Returns and Refunds:
- We take pride in the quality of our art pieces. In the rare event that you are not satisfied with your purchase, you can initiate a return within 30 days of receiving your order.
- To be eligible for a return, the item must be in its original condition, accompanied by the original packaging and proof of purchase.
- Upon receiving and inspecting the returned item, we will process your refund or exchange as per your preference. Please allow time for this process to be completed.
6. Damaged or Defective Items:
- If your order arrives damaged or defective, please contact our customer support team within 7 days of receiving the order.
- We may request photos and additional information to assess the damage or defect.
- Depending on the situation, we will offer a replacement, exchange, or refund for the damaged or defective item.
7. Customer Support:
- Our customer support team is here to assist you with any questions, concerns, or assistance you may need throughout your shopping experience.
- Reach out to us through our designated customer support channels, and we will respond in a timely manner.
8. Privacy and Security:
- Your personal information and payment details are treated with the utmost care and respect, following our Privacy Policy and applicable data protection laws.
9. Intellectual Property:
- The artworks and content displayed on MonaNiko.com are protected by copyright and other intellectual property laws. They are for personal use only and should not be reproduced, distributed, or used for commercial purposes without written permission.
10. Amendments to the Shopping Policy:
- We reserve the right to modify or update this Shopping Policy at any time. Changes will be effective upon posting on the website. Please review this policy periodically for any updates.
By shopping on MonaNiko.com, you acknowledge and accept the terms and conditions outlined in this Shopping Policy. We are committed to providing you with a secure, enjoyable, and fulfilling shopping experience. Thank you for choosing us as your art gallery destination.